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Frequently Asked Questions
How to pay?
You can pay for your order via platform credit insurance or transfer directly to our designated account. We will provide you with a collection account number based on the method you choose.
When will it ship?
We allow 3-4 days for stock preparation after receiving payment. Under normal circumstances, the shipping order number is provided within 10 days. Larger machines usually deliver within 40 days or less.
What products do you offer?
We can supply almost any type of inkjet printer, along with printer consumables and spare parts.
Is it difficult for first-time buyers?
We provide professional sales support and technicians to guide you through the entire process, including installation and operation. Our machines are designed to be very user-friendly.
What is your after-sales service?
We offer a one-year warranty for quality problems not caused by human factors. A technical guidance group is established for every customer to provide real-time guidance.
Why choose your machines?
With 14 years of manufacturing experience, we prioritize using the best materials to ensure the longevity and stability of our machines, providing safe and steady profit growth for our customers.