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Packaging & Shipping
Packing:
Standard Package: Inner box + Master carton (Print product model, shipping market)
Customized Package: Customized package is welcome as well.
Shipping:
Mass production: By sea, by air...
Sample: Express Courier Services (FedEx, DHL, EMS, TNT...)
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Frequently Asked Questions
Q1. Are you a manufacturer?
Our products are exported globally to South America, Southeast Asia, and Europe with competitive pricing and stable quality. Your inquiry will receive specific details regarding our current production capacities.
Q2. What is your quality guarantee period?
We provide a 6-month quality guarantee. If any defect is confirmed to be caused by manufacturing, we will be responsible for maintenance or solutions.
Q3. How can I obtain a sample?
Samples are available. The sample charge is prepaid and is fully refundable once a bulk order is placed.
Q4. What are your payment and delivery terms?
We accept T/T and Western Union (30% deposit, 70% balance before delivery). Delivery typically takes 25 days after payment receipt.
Q5. Can you print our brand logo on the product?
Yes, with proper authorization, we can laser print customer logos on the products. We require a logo usage authorization letter for this service.
Q6. Can we use our own shipping agent?
Certainly, we are happy to work with your designated shipping agent for all orders.